Anyone ready to commit to real, visible skin changes — not just a feel-good facial. It’s ideal for those needing skin correction, including concerns like acne, pigmentation, texture, or dullness. ready to commit to real, visible skin changes — not just a feel-good facial. It’s ideal for acne, pigmentation, texture, or dullness.

The program includes most of our advanced skin services — such as the Even Tone Program, Clear Skin Program, Clinical Peels, Skin Needling, and more. Your treatment plan is customised to your skin concerns and goals.

No. This is a treatment-based subscription program, not a monthly facial. Your schedule and treatment plan are customised by your dermal clinician to match your skin needs. Most plans include clinical peels, skin needling, or targeted skin correction protocols — spaced over time for lasting results.

Perks vary depending on the number of treatments you subscribe to. You may be eligible for either Core Perks or Elite Perks throughout your subscription period. These may include benefits like priority booking, treatment add-ons, exclusive discounts, and more. Your clinician will explain which level applies to your plan during sign-up.

1. Chat with your clinician
2. Choose your plan and payment schedule
3. Sign up securely via Aglow (our payment partner)
4. Book your first treatment via our website, live chat or text

Brains Aesthetics uses Aglow, a trusted subscription platform, to manage all program sign-ups.

Once you choose your plan and payment frequency — weekly, fortnightly, or monthly — Aglow handles secure billing, stores your information safely, and gives you full access to manage your subscription preferences.

You’ll receive reminders and can update your payment details anytime via your Aglow account. It’s flexible, protected, and easy to use — so you can focus on your skin, not the admin.

Payments are weekly, fortnightly or monthly and processed automatically.

These terms and conditions apply to all Brains Aesthetics skin treatment programs paid on a recurring basis. By signing up for a skin program, you agree to the following:

1. Program Duration & Payments

• Programs are active for a minimum of 3 treatments and billed on a weekly, fortnightly or monthly basis via Aglow.
• The program begins on the date of the first successful payment.
• Payments are processed securely by Aglow. Clients are responsible for ensuring sufficient funds and up-to-date billing details.

2. Treatment Scheduling

• The first treatment will be made available after 4 to 6 payments have been successfully processed, depending on your chosen plan.
• Treatments must be booked within the duration of the active program.
• Unused treatments may be rolled over for up to 3 months after their original eligibility window.
• Rolled-over treatments must be used within the active program period or within the 3-month grace period following the final payment.

3. Cancellation Policy

• Programs are non-refundable once commenced.
• Clients may cancel their program with 30 days’ written notice via email or in person at the clinic.
• If cancelled within the first half of the program, a cancellation fee of 30% of the remaining program balance will apply. This fee helps recover the value of benefits provided in good faith, such as treatment planning, clinician time, and early access to perks.
• If cancelled after the halfway point, a reduced cancellation fee of 10% of the remaining balance will apply for the same reasons.

4. Perks & Benefits

• Perks are allocated based on the number of treatments included in your program and may fall under Core Perks or Elite Perks.
• These may include priority booking, complimentary add-ons, birthday upgrades, or exclusive discounts.
• Perks must be used within the active program or grace period. Unused perks do not roll over beyond expiry.

5. Missed Appointments & Rescheduling

• At least 24 hours' notice is required to cancel or reschedule an appointment.
• Missed appointments without notice may result in forfeiture of that treatment session.

6. Eligibility & Use

• Skin program treatments are non-transferable and valid only for the individual enrolled.
• Not all services are eligible for program use. Eligibility will be discussed at the time of treatment planning.

7. Amendments

• Brains Aesthetics reserves the right to update or amend these terms at any time. Notice will be provided in writing or via email to active program participants.

These conditions apply to all Core and Elite perks associated with Brains Aesthetics Skin Program subscriptions. Perks are determined by the number of treatments included in your plan and are only available to active subscribers during the program period or its associated grace window.

1. Treatment Discount

Applies only to full-priced, in-clinic skin and cosmetic treatments. Not valid on discounted packages, promotional offers, bundled services, or external bookings.

2. Add-On Discount

Valid on treatment enhancements such as LED therapy, hydrating masks, targeted boosters, and neck or décolletage add-ons. Discount does not apply to upgrade treatments or premium standalone services.

3. Product Discount

Available on full-priced retail skincare products only. Discount excludes promotional gift sets, already-discounted items, and product bundles.

4. Emergency LED Sessions

Each session is 15 minutes and must be booked in advance. Intended for breakout control, inflammation support, or pre-event glow. Clients must arrive with clean, makeup-free skin.

5. Priority Booking

Subscribers are encouraged to pre-book multiple appointments at the beginning of their program, especially during peak seasons. Brains Aesthetics reserves the right to manage appointment availability in line with clinic capacity.

6. Elite Birthday Facial Gift

Subscribers eligible for Elite perks will receive a complimentary birthday facial treatment if their birthday falls within the program period. Your clinician will confirm eligibility and provide details at the time of sign-up.

7. Referral Bonus

Referral credits are awarded only after the referred individual completes their first payment for a skin program. Credits are non-transferable and cannot be redeemed for cash or product.